mintreach

Terms of Service

Last updated: February 21, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Mintagency OÜ, a company registered in Estonia under registry code 16972018, located in Tallinn, Estonia ("Company," "we," "us," or "our"), operating the Mintreach platform at mintreach.io ("Service").

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree with these Terms, you must not use the Service.

2. Description of Service

Mintreach is a B2B outreach platform that enables users to discover business contacts from public registries, create targeted outreach campaigns, generate personalized emails using AI, and manage campaign communications. The Service is designed exclusively for lawful business-to-business (B2B) communications.

A "lead" is defined as a business contact identified from public data sources that matches your targeting criteria (industry, location, company size, etc.). A "warm lead" is a lead that has replied to your campaign, indicating interest or engagement. Mintreach does not manage post-reply conversations, close sales, or guarantee any business outcomes. Response rates, meeting rates, and conversion rates depend entirely on your industry, offer quality, email content, and target market. Mintreach makes no guarantees regarding these outcomes.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You must be at least 18 years of age and have the legal capacity to enter into a binding agreement.

4. Acceptable Use

You agree to use the Service only for lawful B2B outreach purposes. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including but not limited to the EU General Data Protection Regulation (GDPR), applicable national ePrivacy laws and electronic communications regulations, and anti-spam legislation in the jurisdictions you are targeting.

You shall NOT use the Service to:

  • Send emails to personal (non-business) email addresses without prior consent
  • Send deceptive, fraudulent, or misleading communications
  • Send communications that promote illegal products, services, or activities
  • Harvest, scrape, or collect email addresses outside the platform for use within the Service
  • Circumvent any rate limits, sending restrictions, or technical safeguards
  • Impersonate another person or entity
  • Send communications to recipients who have opted out or unsubscribed
  • Use the Service for any form of B2C mass marketing
  • Violate the intellectual property rights of any third party
  • Attempt to gain unauthorized access to the Service or its infrastructure

We reserve the right to suspend or terminate your account immediately, without prior notice, if we reasonably believe you are violating these Terms or applicable law.

5. User Responsibilities & Compliance

You acknowledge and agree that:

  • YOU are the data controller for any personal data processed through your campaigns. Mintreach acts as a data processor on your behalf.
  • You are solely responsible for ensuring a valid legal basis (e.g., legitimate interest or consent) for each email you send through the Service.
  • You will include accurate sender identification, including your company name and physical business address, in all communications.
  • You will include a clear and functional opt-out mechanism in every email.
  • You will promptly honor all opt-out requests and data deletion requests from recipients.
  • You will maintain your own records of processing activities as required by GDPR.
  • You will not contact any recipient who has previously opted out of communications from you, regardless of the platform used.
  • You are aware of and will comply with country-specific email marketing regulations for each jurisdiction you target.

6. Email Provider Authorization

To use the email sending features, you must connect an email provider. Currently supported providers include Gmail (via OAuth2), Microsoft Outlook and Office 365 (via Microsoft Graph API), and custom email servers via IMAP/SMTP.

By connecting your email account, you authorize Mintreach to: (a) send emails from your account on your behalf according to your campaign settings, (b) check delivery status of sent emails, and (c) detect bounce-backs and errors.

Mintreach does NOT read, store, or process emails in your inbox that were not sent through Mintreach. All replies from recipients go directly to your email inbox. You are responsible for managing all conversations after a recipient replies.

7. Data & Privacy

Our collection, use, and protection of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

Business contact data provided through the Service is sourced from official public government registries and open data sources. While we update this data regularly, we do not guarantee that all email addresses, phone numbers, company names, or other data points are current, accurate, or complete. Company registrations may be outdated, companies may have changed their contact information, or registry data may contain errors. You are responsible for verifying data accuracy before use.

8. AI-Generated Content

The Service uses artificial intelligence to generate email content and campaign suggestions. You acknowledge that AI-generated content is provided as suggestions and drafts only. You are responsible for reviewing, editing, and approving all content before sending. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content. You are solely responsible for any content you send through the Service, whether AI-generated or manually created.

9. Intellectual Property

The Service, including its software, design, logos, and documentation, is owned by Mintagency OÜ and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription period. You may not copy, modify, distribute, sell, or lease any part of the Service without our written consent.

10. Fees & Payment

Access to the Service may require payment of fees as described on our pricing page. All fees are quoted in euros (EUR) unless stated otherwise. We reserve the right to change our pricing with 30 days' notice. Failure to pay may result in suspension or termination of your account. Refunds are handled on a case-by-case basis at our sole discretion.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that the data provided through the Service is accurate, complete, or current; that the Service will meet your specific requirements; or that any defects will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MINTAGENCY OÜ, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mintagency OÜ and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service, including any emails sent through your account
  • Your violation of these Terms
  • Your violation of any applicable law or regulation, including GDPR, ePrivacy regulations, or anti-spam laws
  • Any claim by a third party arising from your outreach campaigns or use of data obtained through the Service
  • Any content you create, upload, or send through the Service
  • Your negligence or willful misconduct

This indemnification obligation survives the termination of your account and these Terms.

14. Termination

Either party may terminate this agreement at any time. You may terminate by deleting your account or contacting us. We may terminate or suspend your account immediately, without prior notice, for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, or non-payment of fees.

Upon termination, your right to use the Service ceases immediately. We may delete your account data within 30 days of termination. Sections 11, 12, 13, and 15 survive termination.

15. Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of Harju County Court (Harju Maakohus), Tallinn, Estonia.

16. Modifications

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right shall not constitute a waiver of that right. These Terms constitute the entire agreement between you and Mintagency OÜ regarding the Service.

18. Contact

Mintagency OÜ
Registry code: 16972018
Tallinn, Estonia
Email: hello@mintagency.eu

Mintreach is a product of Mintagency OÜ

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